IBCS with SUCCESS – Successful reports, presentations, and dashboards

As an expert in your field, you have processed important and accurate data. Yet it takes much more to present this data successfully to management or customers. Focus here must be on your message because recipients will only be able to understand you if you really say what must be said. And management reports require clear notation, as is the case with maps or sheets of music.


The main objective is presenting universal design standards for reports, presentations, and dashboards that will help participants report and present more effectively – with numerous before-and-after examples taken from actual practice. Find out why large corporations including SAP and PHILIPS have successfully standardized their reporting with the SUCCESS formula of the International Business Communication Standards (IBCS®).

Attendance fee

The attendance fee is EUR 1.090 (classroom) and EUR 890 (online) per person plus VAT except where otherwise specified. Participants from countries with significant lower income can request for a discount.

More details

Workshop bundle

Participants booking the IBCS® with SUCCESS training in an bundle with the two-day IBCS® workshop benefit from a reduced package price.

IBCS Certified Trainers

Dr. Jürgen Faisst

Managing Partner at HICHERT+FAISST IBCS Institute and Managing Director of the IBCS Association

Dr. Rolf Hichert, Prof. a.D.

Managing Partner at HICHERT+FAISST IBCS© Institute and President of the IBCS Association

Paul Damen

Paul is a Data & Analytics Consultant at Rockfeather which is a consultancy company in the Netherlands that helps companies create better insights.

Ronald van Lent

Ronald van Lent is Managing Partner at JUGO in The Netherlands. JUGO provide Business Intelligence consultancy and one focus area is data visualization applying the IBCS concept.

Dr. Mladen Meter

Dr. Mladen Meter is Managing Director of Business Effectiveness Ltd. (Poslovna učinkovitost d.o.o.) from Zagreb, Croatia. Business Effectiveness Ltd. provides business advisory and executive education services in controlling and finance area.

Esin Özkan

Esin works as a senior business intelligence consultant at IBSS Consulting in Istanbul, Turkey. IBSS is an analytics company specialized mainly on SAP’s analytic products’ implementations.

Edyta Szarska

Edyta Szarska is an IBCS© Certified Trainer at IBCS Institute and founder of Controlling Partner in Poland. Controlling Partner is an advisory and training company focused on controlling development for better decision making by improving communication between financials and business.

Markus Wolff

Markus Wolff is Co-Founder and Managing Director of chartisan GmbH, a service provider for data visualization and reporting solutions.


08:30 Reception and distribution of materials

09:00 Introduction: The basics of business communication

  • Management reports: Reports should have something interesting to report
  • Presentations: The PowerPoint culture must be questioned
  • The SUCCESS formula of the International Business Communication Standards (IBCS)

11:00 SAY: Convey a message

  • Focus on the message
  • Detect, explain, or suggest
  • Substantiate message

11:30 STRUCTURE: Organize content

  • Use homogeneous, non-overlapping and exhaustive elements
  • Build hierarchical structures
  • Show logical structure

12:00 EXPRESS: Choose proper visualization

  • Use correct chart type
  • Add comparisons and variances
  • Explain causes

13:30 EXPRESS: Choose proper visualization (contd.)

  • Replace inappropriate chart types

14:00 SIMPLIFY: Avoid clutter

  • Avoid noise
  • Avoid redundancies

14:30 CONDENSE: Increase information density

  • Utilize space
  • Add data, elements, and objects

15:30 CHECK: Ensure visual integrity

  • Avoid manipulated elements
  • Use the same scales

16:00 UNIFY: Apply semantic notation

  • Unify terminology
  • Unify visualization

16:30 Summary

  • Practical application
  • Next steps

17:00 End of training


With classroom courses there is lunch together at 12:30. Snacks and refreshments are served in coffee breaks at around 10:30 in the morning and 15:00 in the afternoon. After the training you are invited for an Apéro – a kind of small reception, at which snacks and refreshments are served.

In the case of online courses, the breaks are timed in the same way.