
IBCS with SUCCESS –
Successful reports and dashboards
What makes reports and dashboards easier and faster to understand? Learn the difference between reports for messaging and dashboards for self-service. We'll show you that both reports and dashboards need consistent notation, a well-organized structure, the right chart types, high information density, and proper scaling. Find out why large corporations including SAP and PHILIPS have successfully standardized their reporting with the SUCCESS formula of IBCS.
IBCS Certified Trainers
PROGRAM
Introduction: The basics of business communication (90 min)
- Reports should have something interesting to report
- Dashboards serve analytical purposes
- The SUCCESS formula of the International Business Communication Standards (IBCS)
UNIFY: Apply semantic notation (45 min)
- Unify terminology
- Define and learn a semantic notation
- Unify visualization
SAY: Convey a message (45 min)
- Focus on the message
- Detect, explain, or suggest
- Substantiate message
STRUCTURE: Organize content (45 min)
- Use homogeneous, non-overlapping and exhaustive elements
EXPRESS: Choose proper visualization (45 min)
- Use correct chart types
SIMPLIFY: Avoid clutter (25 min)
- Avoid noise and redundancies
CONDENSE: Increase information density (25 min)
- Add data, elements, and objects
CHECK: Ensure visual integrity (25 min)
- Apply proper scaling
Summary (15 min)
- Next steps
Breaks
With classroom courses there is lunch together at 12:30. Snacks and refreshments are served in coffee breaks at around 10:30 in the morning and 15:00 in the afternoon. After the training you are invited for an Apéro – a kind of small reception, at which snacks and refreshments are served.
In the case of online courses, the breaks are timed in the same way.